| WEATHER Rain - it's the only element that we stop for! |
General Rule of Thumb: If it is currently raining in the general vicinity of the tennis courts, or within the hour before the scheduled lesson,
it is most likely that the lesson will be cancelled. However, if it is not raining, or if rain has ceased within 1-2 hours or more of the scheduled
lesson, or if it is windy or sunny after the rain has stopped, there is a good chance that the lesson will be held. If there is any doubt, it is
the student's responsibility to show up or call (949) 280-2291 in advance to confirm!
Private Lessons:
If during the first half of a private lesson, it begins to rain to the extent that the lesson must stop, there is no charge for that lesson, and all
efforts will be made to reschedule the lesson at the soonest possible time. If it begins to rain during the second half of a private lesson,
there is a full charge for that lesson, but all efforts will be made to make up lost time at the next lesson.
Group lessons:
If all Saturday group classes are cancelled due to rain, classes will be held the following week, and the session schedule will be pushed back
by one week. However, if two or more classes have been conducted when it begins to rain, there will be no makeup class, but students may
receive credit for the lost class in the next session if lost time has not been recuperated prior to the next session. We reserve the right to
reschedule classes for later the same day if early morning classes are rained out.
it is most likely that the lesson will be cancelled. However, if it is not raining, or if rain has ceased within 1-2 hours or more of the scheduled
lesson, or if it is windy or sunny after the rain has stopped, there is a good chance that the lesson will be held. If there is any doubt, it is
the student's responsibility to show up or call (949) 280-2291 in advance to confirm!
Private Lessons:
If during the first half of a private lesson, it begins to rain to the extent that the lesson must stop, there is no charge for that lesson, and all
efforts will be made to reschedule the lesson at the soonest possible time. If it begins to rain during the second half of a private lesson,
there is a full charge for that lesson, but all efforts will be made to make up lost time at the next lesson.
Group lessons:
If all Saturday group classes are cancelled due to rain, classes will be held the following week, and the session schedule will be pushed back
by one week. However, if two or more classes have been conducted when it begins to rain, there will be no makeup class, but students may
receive credit for the lost class in the next session if lost time has not been recuperated prior to the next session. We reserve the right to
reschedule classes for later the same day if early morning classes are rained out.
| CANCELLATIONS |
Private Lessons:
Twenty four hours notice is required for all lesson cancellations. There is a full charge for any lesson cancelled within 24 hours of the
scheduled lesson time. All cancellations must be emailed - phone cancellations can no longer be accepted. Sorry, but there are no exceptions!
Group Lessons:
There are no make-ups for lessons missed for any reason other than rain. Due to the sequential nature of the program and the importance of
the progressive learning method, students are highly encouraged to attend every lesson, or arrange for a private or semi-private make-up
lesson prior to the next group class.
Twenty four hours notice is required for all lesson cancellations. There is a full charge for any lesson cancelled within 24 hours of the
scheduled lesson time. All cancellations must be emailed - phone cancellations can no longer be accepted. Sorry, but there are no exceptions!
Group Lessons:
There are no make-ups for lessons missed for any reason other than rain. Due to the sequential nature of the program and the importance of
the progressive learning method, students are highly encouraged to attend every lesson, or arrange for a private or semi-private make-up
lesson prior to the next group class.
| Your understanding and cooperation is greatly appreciated. Thank you. |
| Weather/Cancellation Policy |