Rain - it's the only element that we stop for!
General Rule of Thumb: If it is currently raining in the general vicinity of the tennis courts, or within the hour before
the scheduled lesson, it is most likely that the lesson will be cancelled. However, if it is not raining, or if rain has
ceased within 1-2 hours or more of the scheduled lesson, or if it is windy or sunny after the rain has stopped, there
is a good chance that the lesson will be held. If there is any doubt, it is the student's responsibility to show
up or call (949) 280-2291 in advance to confirm!
If during the first half of a private lesson, it begins to rain to the extent that the lesson must stop, there is no charge
for that lesson, and all efforts will be made to reschedule the lesson at the soonest possible time. If it begins to rain
during the second half of a private lesson, there is a full charge for that lesson, but all efforts will be made to make
up lost time at the next lesson.
If all Saturday group classes are cancelled due to rain, classes will be held the following week, and the session
schedule will be pushed back by one week. However, if two or more classes have been conducted when it begins to
rain, there will be no makeup class, but students may receive credit for the lost class in the next session if lost time
has not been recuperated prior to the next session. We reserve the right to reschedule classes for later the same
day if early morning classes are rained out.
Twenty four hours notice is required for all lesson cancellations. There is a full charge for any lesson cancelled
within 24 hours of the scheduled lesson time. All cancellations must be emailed - phone or text cancellations can no
longer be accepted. Sorry, but there are no exceptions!
Due to the sequential nature of the program and the importance of the progressive learning method, students are
highly encouraged to attend every lesson, or arrange for a private or semi-private make-up lesson prior to the next
We will do our best to accommodate students for makeup lessons only when notified in advance of an absence. We
cannot honor makeup lessons for lessons missed in a previous session or makeup lessons requested retroactively.
There are no makeup lessons available for the adult's group lesson programs.
We will refund all group lesson payments when a request in writing is received more than 7 days from the start of a
group lesson program. No refunds are available less than 7 days from the start of a program, however we will offer
credit for a future program.
We will refund all payments for a group lesson program cancelled due to low enrollment.